📦 Shipping Policy
Information about equipment delivery and shipping procedures
🚚 Equipment Delivery
- Activity Equipment: All safety equipment and gear are provided on-site at our activity locations. No shipping required for standard activities.
- Merchandise: Branded merchandise and souvenirs can be purchased on-site or through our online store.
- Gift Vouchers: Digital gift vouchers are delivered via email instantly. Physical vouchers can be shipped upon request.
📍 Service Areas
- Primary Service Area: Gujarat, India
- Activity Locations: All activities are conducted at designated adventure sites
- Transportation: Transportation to activity sites is included in most packages
- Pickup Points: Multiple pickup points available in major cities
🎁 Merchandise Shipping
- Processing Time: 1-2 business days for merchandise orders
- Domestic Shipping: 3-7 business days within India
- Shipping Costs: Calculated based on weight and destination
- Free Shipping: On orders above ₹1,000
- Tracking: Tracking information provided for all shipments
⚠️ Important Notes
- No Physical Activity Shipping: Adventure activities cannot be shipped - they must be experienced at our locations
- Weather Dependencies: Activity schedules may affect merchandise pickup times
- Address Accuracy: Please ensure shipping addresses are accurate to avoid delays
- Damaged Items: Report any damaged merchandise within 48 hours of delivery
📞 Contact Information
For shipping inquiries or issues, please contact us:
- Email: shipping@advantageservices.com
- Phone: +91 XXX XXX XXXX
- Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST